Frequently Asked Questions
Everything you need to know about shopping with JAYNE Boutique.
How long does shipping take?
Standard shipping typically takes 3-5 business days within the continental US. Express options are available at checkout if you need your pieces sooner.
What is your return policy?
We accept returns on unworn, unwashed items with original tags attached within 30 days of purchase. Please note that final sale items are not eligible for return.
How do I know which size to order?
Each product page includes a detailed size guide and fit notes. If you are between sizes, we generally recommend sizing up for a more relaxed fit or checking the specific garment measurements provided.
Do you offer international shipping?
Yes, JAYNE Boutique ships to over 50 countries worldwide. International delivery times and shipping fees vary based on the destination and will be calculated at checkout.
How should I care for my boutique garments?
To ensure longevity, we recommend following the care label instructions on each piece. Most of our delicate fabrics benefit from hand washing or dry cleaning.
Can I change or cancel my order after it's placed?
We process orders quickly to ensure fast delivery. You can change or cancel your order within 1 hour of placement by contacting our customer support team.